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Patients Reviews

ZERO STARS IF I COULD. An Extremely Disturbing Experience With Dr. Spencer Grabois, DO. I would give Dr. Spencer Grabois at Aventura OBGYN Associates ZERO stars if that were an option. I have never experienced such hostile, intimidating, and unprofessional treatment from a physician. During my first trimester of pregnancy, I repeatedly contacted his office through the patient portal requesting important laboratory results, including hCG, progesterone, and Pap smear results. I also sought clarification about a medical finding that had not been adequately explained to me. After more than a week of trying to obtain answers and sending multiple follow-up messages, I expressed frustration about the lack of communication. What happened next was absolutely terrifying. Shortly after 9 PM on a Thursday night, I began receiving a rapid succession of telephone calls associated with his practice. My documented call history shows THREE missed calls from the office number at 9:09 PM, 9:10 PM, and 9:12 PM, followed by another call at 9:13 PM displaying “No Caller ID,” which I answered. Imagine being newly pregnant, waiting for important medical results, and having your OB-GYN’s office repeatedly call you late at night, one call after another. My immediate thought was that something was terribly wrong with my baby. I genuinely believed that my physician was desperately trying to reach me about a medical emergency or serious pregnancy complication. I was terrified. My heart was racing, I was trembling, and I experienced shortness of breath and overwhelming panic. But when I spoke with Dr. Grabois, I did not receive an urgent medical warning. Instead, I was yelled at and scolded for repeatedly requesting my own medical results. He raised his voice, spoke to me in an extraordinarily hostile and confrontational manner, emphasized how hardworking he was as an OB-GYN, and told me that he did not appreciate my emails. I was absolutely shocked. A physician repeatedly calling a pregnant patient after 9 PM creates an understandable impression that something serious or urgent has happened. To then use that interaction to reprimand a patient for asking medical questions is, in my opinion, completely unacceptable. I went from fearing that something was wrong with my baby to being verbally reprimanded by the very physician I was supposed to trust with my pregnancy. I cannot overstate how disturbing that experience was. I understand that physicians work long hours and have demanding schedules. However, being busy does not justify yelling at patients, intimidating them, or making them feel ashamed for advocating for themselves. Patients have every right to ask about their laboratory results, request clarification, and expect professional communication. What concerns me most is the apparent lack of compassion and awareness of how frightening repeated late-night calls from an obstetrician can be. This incident caused me significant emotional and physical distress and completely destroyed my confidence in Dr. Grabois. I have retained screenshots of my patient portal communications and telephone call history documenting the timeline. I have also filed a formal complaint with the Florida Department of Health regarding this incident and requested a review of his conduct and the handling of my medical information. I did not make that decision lightly. I believe patients deserve to feel safe, respected, and supported by their physicians, especially during pregnancy. I am sharing my experience because prospective patients deserve to understand how I was treated when I sought answers about my own medical care. No pregnant woman should see her OB-GYN calling repeatedly late at night, fear that something terrible has happened to her baby, and then discover that the physician is calling to yell at her for requesting laboratory results. Based on my personal experience, I would never recommend Dr. Spencer Grabois. ZERO STARS. Completely unacceptable.
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Shira A. | Oct 09, 2026
Es una Dra increíble, excelente atención te explica súper bien el procedimiento que va hacer , y las funciones específicas de los medicamentos
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Sandra V. | Oct 08, 2026
Very happy with Dr Grabois. He always takes his time, very thorough. Never makes you feel rushed . Uses evidence based medicine and has a great a bedside manner. Overall extremely happy with Dr Grabois!!
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Shelby S. | Oct 06, 2026
Muy buena atención
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Valeria M. | Oct 04, 2026
I’m really upset I just got an email for $40 they’ll charge my card never gave them permission I was in their office September 16 paid $400 for pallets was steep price now they’re trying to automatic take $40 I don’t like offices that try to do testing in their office to make money I’ve noticed this recently very upset they better not charge this card it’s my husbands card and I can’t even see the bill i asked if ultra sound is covered Maggie said yes. My primary doctor writes things off like b12 shots this is wrong I’m not getting anymore unnessary testing done thank you
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Julie B. | Oct 03, 2026
Terrible experience and a complete lack of respect for patients’ time. I had an appointment with Dr. Nicole Cohen at 9:30 a.m., and the office specifically asked me to arrive 15 minutes early. I arrived even earlier, at 9:10 a.m. By 10:30 a.m., I still had not been seen. I spent 1 hour and 20 minutes at the office, including more than an hour past my scheduled appointment time, without even getting to see the doctor. The waiting room was completely packed, and the whole situation felt extremely disorganized. Eventually, I had no choice but to leave because I could not continue wasting my entire morning waiting indefinitely. Unfortunately, this was not the first time this has happened. On previous visits, I have also had to wait an excessive amount of time to be seen. This time was simply the last straw. What is especially frustrating is that patients are expected to be punctual and arrive early, while the same consideration does not seem to be given to our time. If the office consistently cannot see patients reasonably close to their scheduled appointment times, then the scheduling system needs to be seriously reconsidered. On top of everything else, I had already paid my copay, and it still has not been refunded. I was told they would submit a request for the refund. I lost my entire morning, received no medical care, and I am still waiting to get my money back for an appointment that never happened. Completely unacceptable experience. I will not be returning to this office.
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Nancy S. | Sep 25, 2026
I had a wonderful experience at this office. From the moment I arrived, everyone was incredibly kind, welcoming, and professional. The office itself is beautiful, comfortable, and very well organized, which immediately made me feel at ease. The doctor was exceptional. He was professional, knowledgeable, attentive, and took the time to listen carefully to all of my questions and concerns. I never felt rushed, and I felt that my health and well-being were genuinely his priority. He explained everything clearly and made me feel comfortable and confident throughout the entire visit. It is not always easy to feel completely comfortable during a gynecological appointment, but the professionalism, kindness, and attention to detail of the entire team made a big difference. I truly felt that I was in very good hands. I highly recommend this office and the doctor to anyone looking for excellent medical care in a welcoming, professional, and caring environment.
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Daniela N. | Sep 19, 2026
I have never been more impressed with a medical team. Clinical Expertise, experience, thoroughness, all additional resources for testing on site- absolutely amazing team of medical experts. Dr Grabois is amazing!
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Ruxandra D. | Sep 17, 2026
excelente doctora.
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Ayleen S. | Sep 16, 2026
Dr. B. Mitchell Grabois delivered my first three babies, beginning with my son in 1999, and 2 daughters in 2000 and 2002. As soon as my first baby was born, he looked at me and said, “You’ll never be alone again.” Well, Dr. Grabois… if you see this, you have no idea
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Mindy N. | Sep 16, 2026
Only thing is punctuality
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Leidy A. | Sep 13, 2026
She is a kind and caring Doctor.
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Lynne O. | Sep 12, 2026